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Knowledge Base

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  1. Hi Voicemail - Getting up and running →

    1. Some trouble getting activated during sign up
    2. I'm on a Prepay (pay-as-you-go) Mobile plan
    3. Getting your first message

  2. Hi Voicemail - General →

    1. How does Hi voicemail work?
    2. Who is Hi Voicemail?
    3. Location based greetings
    4. AppStore Video

  3. Hi Voicemail FAQ →

    1. How do I revert to my old voicemail?
    2. Vodafone NEW ZEALAND FAULT
    3. How can I make Hi Voicemail faster?
    4. Why doesn't Hi work on Prepay or Pay-as-you-go plans?
    5. During sign up I got an error when I activated - why?

  4. Hi Voicemail - How to guides →

    1. Create an account
    2. Set and Create New Greetings
    3. Change your Password
    4. Send Voicemails to Email
    5. Upgrading my Mobile

  5. Hi Voicemail - Terms & Privacy →

    1. Terms & Conditions
    2. Privacy Policy

  6. Touch Voicemail - General →

    1. General App Info
    2. Privacy Policy
    3. Terms of use
    4. Customer Survey Terms & Conditions
    5. Traveling Overseas

  7. Touch Voicemail FAQ →

    1. How do I remove Touch Voicemail and reactivate my carrier Voicemail?
    2. What if I travel overseas?
    3. How do I add my own Greeting?
    4. How do I play messages through the earpiece?
    5. What are the steps to Activate my Touch Voicemail?

  8. All articles →

    1. Who is behind Touch Voicemail?
    2. How does Hi voicemail work?
    3. Create an account
    4. How do I remove Touch Voicemail and reactivate my carrier Voicemail?
    5. USA: How do I revert to my carrier voicemail?

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